Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use personally identifiable information (“Personal Information”) that you provide to us and to assist you in making informed decisions when using our website and services (collectively, “Kahuna” or “Website”).

Kahuna complies with the EU-U.S. and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Kahuna has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit:

By visiting or using any part of this Website, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand our Website, this Privacy Policy may change, so please check this web page for updates to our Privacy Policy. Further, this Privacy Policy is incorporated into, and is a part of this Website’s Terms of Use agreement, which also governs your use of this Website.

Collection and Use of Information

When you visit our Website, we may collect information regarding your visit from your computer. Such information helps us to determine information about how you found our Website, the date you visited our Website and search engines that may have led you to our Website. We collect this information to continually improve and enhance the functionality of Kahuna.

Generally, you may provide us with two types of information (User-Provided Information and Website Usage Information), both of which are discussed in greater detail below.

Why this Policy Exists

This data protection policy ensures Kahuna:

  • Complies with data protection law and follow good practice
  • Protects the rights of staff, customers and partners
  • Is open about how it stores and processes individuals’ data
  • Protects itself from the risks of a data breach

Personal Information you choose to provide

In order to make your visits to our Website as enjoyable as possible, we may ask you for Personal Information. Personal Information includes, for example, your name and email address, both of which you may be asked to provide when registering with Kahuna. A description of some of the ways that you may provide Personal Information to us, as well as further details on how we may use such Personal Information, is given below.

1. Contact us

If you email us through a “Contact us” link on our Website, we may ask you for information such as your name and email address so we can respond to your questions and comments. If you choose to correspond with us via email, we may retain the content of your email messages, your email address and our response to you. In certain cases, and with your permission, we may post content from your emails to us on the Website.

2. Surveys and Polls

We may occasionally ask viewers of our Website to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us serve you better and improve the usefulness of Kahuna. In requesting your participation in these surveys, we may ask you to provide your name and email address to us.

3. Community Forums

Our Website may offer its users the opportunity to use blogs and community forums, and engage in discussions with other users. If you choose to use these features, you should be aware that any Personal Information you submit through these features can be read, collected or used by other viewers of these forums and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

Website usage information

1. Cookies

When visiting Kahuna, we may use “cookies” on or in connection with our Website to maintain information about you. A cookie is a very small text document, which often includes an anonymous unique identifier and additional information necessary to support the sites intended functionality. Kahuna employs the use of “session” cookies. A session cookie is temporary and disappears after you close your browser.

When you visit our Website it will then send a session cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits our Website to access the cookies it has already sent to you and not the cookies sent to you by other websites. Except as otherwise set forth herein, all of our cookies are necessary for the provision of our services. We do not employ any third-party advertising cookies on our site. Some of the cookies we use and their functionality are included in the table below:

Authorization Cookies

AuthSessionContains the unique session identifier. Without this cookie, our website will not function. Does not contain any Personal Information.

Most web browsers can be adjusted to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Refusing a cookie may, in some cases, preclude you from using, or negatively impact, the display or function of, our Website or certain areas or features of our Website. There are many resources on the internet that can provide more information about how cookies work and how you can manage them. One very informative non-profit site is

2. IP address

Our servers automatically collect data about your Internet Protocol Address when you visit us. When you request pages from our Website, our servers may log your IP address and sometimes your domain name. Our servers may also record the referring page that linked you to us (e.g. another website or a search engine); the pages you visit on this Website; the website you visit after this Website; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral website; and other web usage activity and data logged by our web servers. We use this information for internal system administration, to help diagnose problems with our servers and to administer our Website. Such information may also be used to gather broad demographic information, such as country of origin and Internet service provider. Personal Information including IP addresses are not used to facilitate contact with users who have not provided their contact details to Kahuna. No Information is shared with any third party marketers.

Rights to opt out

You have the right to “opt in” and/or “opt out” of certain of our uses of your Personal Information. For example, you may have the opportunity to elect whether you would like to receive correspondence from us. You will have the opportunity to opt out of Kahuna’s promotional emails by clicking the “opt out” or “unsubscribe” link in the email you receive. You can also request this by sending an email to, specifying whether: (i) you would like to opt out of receiving promotional correspondence from Kahuna in general, or just via email, postal mail and/or by phone, and/or whether (ii) you would only like to opt out of certain of Kahuna’s e-newsletters or correspondence.

Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

Use, Disclosure, and Sharing of Personal Information

1. Service providers

We may use third-party partners to help us operate and maintain our Website and deliver our products and services. We may also share your information with our service providers and other third parties (“Affiliated Parties”) that provide products or services for or through this Website or for our business (such as website or database hosting companies, address list hosting companies, communications providers, email service providers, analytics companies, distribution companies, fulfillment companies, credit card processing companies and other similar service providers that use such information on our behalf).

Third-party service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements. Data can be processed depending upon contractual requirements and in accordance with legal jurisdictions for the region(s) to which Kahuna is subject.

2. Aggregated statistics

We may disclose non-personally identifiable aggregated statistics regarding user behavior as a measure of interest in, and use of, our Website and emails to third parties in the form of aggregated data such as overall patterns or demographic reports that do not describe or identify any individual user.

3. Legally compelled disclosures

We may disclose your Personal Information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to law applicable to us, our group or out partners, comply with a judicial or court order or comply with legal processes served on us or Affiliated Parties; (b) protect and defend our rights and property, the Website, the users of the Website and/or our Affiliated Parties; or (c) act under circumstances to protect the safety of users of our Website, ourselves, or third parties.

Consent to worldwide transfer and processing of Personal Information (applies unless otherwise agreed in writing between you or your organization and Kahuna)

By providing Personal Information to us through this Website, you agree that it may be used by us and our Affiliated Parties for the purposes described herein and you further understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, which may have different privacy laws from your country of residence and which may afford varying levels of protection for your Personal Information. Regardless of the laws in place in these countries, we will treat the privacy of your information in accordance with this Privacy Policy. By providing your Personal Information to this Website, you consent to our transmission to and processing of your information in any jurisdiction in accordance with this Privacy Policy.

Privacy Shield

Kahuna complies with the EU-U.S. and Switzerland Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Kahuna has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit:

In compliance with the Privacy Shield Principles, Kahuna commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union or Switzerland with inquiries or complaints regarding our Privacy Shield policy should first contact their employer, as Kahuna data processing is on behalf of their clients. Kahuna can be contacted at:

Attn: Kahuna Address: 2444 Times Blvd, Suite 360 Houston, TX 77005, USA email:

Aaron Roach, Director, Customer Success, email:

Kahuna has further committed to cooperate with EU data protection authorities (DPAs) and with the Swiss Federal Data Protection and Information Commissioner with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU and Switzerland in the context of the employment relationship. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs or the Swiss Federal Data Protection and Information Commissioner for more information or to file a complaint. The services of EU DPAs and the Swiss Federal Data Protection and Information Commissioner are provided at no cost to you.

Kahuna is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

It is also possible, under certain conditions, to invoke binding arbitration. Please visit the Privacy Shield website for additional information.

In the context of an onward transfer, a Privacy Shield organization has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Kahuna shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.

Third-party websites

When you are on this Website you may have the opportunity to visit or link to other websites, including other websites operated by us or by unaffiliated third parties. These websites may collect Personal Information about you, and because this Privacy Policy does not address the information practices of those other websites, you should review the privacy policies of such other websites to see how they treat your Personal Information.

Privacy of minors

This Website is not directed at children under the age of thirteen. We do not knowingly collect Personal Information from children under the age of thirteen on our Website. If we become aware that we have inadvertently received Personal Information from a visitor under the age of thirteen on our Website, we will delete the information from our records.


We use commercially reasonable and industry-standard physical, managerial and technical safeguards to preserve the integrity and security of your Personal Information. We also use Secure Sockets Layer (SSL) encryption when transmitting sensitive information. Whilst we endeavor to protect the security and integrity of sensitive Personal Information provided to this Website, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. If you contact us by email or a “contact us” or similar feature on the Website, you should be aware that your transmission might not be secure. An unaffiliated third party could view information you send by these methods in transit. We accept no liability for disclosure of your information due to errors or unauthorized acts by third parties during or after transmission.

In the unlikely event we believe that the security of your Personal Information in our possession or control may have been compromised, we will notify you of that development. If a notification is appropriate, we shall endeavor to do so as promptly as possible under the circumstances, and (insofar as we have your email address) we may notify you by email. You consent to our use of email as a means of such notification. If you would prefer us to use another method to notify you in this situation, please email us at with the alternative and/or additional contact information you would like us to use.

Access and removal of your personal information

You retain the right to submit and correct your Personal Information by contacting your organization. You have the right to “opt in” and/or “opt out” of uses of your Personal Information that your organization has transferred to Kahuna. This includes ability of correction, updates, and removal of information where it is inaccurate or has been processed in violation of Privacy Shield principles.

Updates to our privacy statement

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on this Website to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated.

Conditions of use

If you choose to visit, your visit and any dispute over privacy are subject to this Privacy Policy and our Terms of Use Agreement (incorporated by reference herein, as amended from time to time), including limitations on damages, arbitration of disputes and application of the law of the State of Texas.


The governing language of this Privacy Policy is English, which shall prevail over any other language used in any translated document.

Contact us

If you have any questions or comments about this Privacy Policy, or if you would like to review, delete or update information we have about you or your preferences, please contact us as follows:

Attn: Kahuna Privacy Address: 2444 Times Blvd, Suite 360 Houston, TX 77005, USA email:

Aaron Roach, Director, Customer Success, email:

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