Technical Skills Assessments

Field Service organizations deploy their personnel for jobs often related to the operation, installation, repair, and maintenance of specialized equipment. To ensure safety and quality, both customers and industry regulators require validated proof of skills, competence, training, and certification before technical resources can be admitted on the job site.

Field Service Technical Skills Assessments​
Reduce time to revenue with 15-30% reduction in onboarding time to role readiness.
Receive higher customer satisfaction and reduction in cost of poor quality.
Use skills data for efficient scheduling and dispatching.
Align your workforce ahead of customer demand to capture market share, win work, and retain customers.
Track manage and ensure safety and compliance of your workforces technical skills

Track, manage, and ensure safety and compliance of your workforces’ technical skills

Address the complexities of field service competency assurance requirements with Kahuna’s flexible data model. Target user assignments, training, and experiences based on specific equipment, customers, or locations. Allow managers, SMEs or other designated assessors to sign off on skill proficiency.

Focus onboarding and training to job-critical skill gaps

Use Kahuna’s role framework to personalize training requirements and target employee skills gaps. Shorten time to competence using trust field experience data to advance competency proficiency.

Focus onboarding and training to job-critical skill gaps
Schedule and dispatch based on skills data

Schedule and dispatch based on skills data

Integrate competency proficiency and role readiness data with your scheduling systems to schedule the right crew for the right job.

Quickly adapt your workforce to meet changing demands

Forecast your skills demand and evaluate your current skills supply in Kahuna’s capability planning workbench for targeted skills gap closure or recruitment.

Quickly adapt your workforce to meet changing demands

field services skills management standards for regulatory bodies

Skills and competency for heavy industry are key with regulatory and industry-standard organizations. Kahuna’s skills management system allows you to weave in industry-standard safety and compliance alongside your competency framework, allowing the compliance process to become part of the standard operating procedure within your organization.

Kahuna is a proud member of the Energy Workforce & Technology Council